Terms of service

 

Terms of Service

 


Last updated: 17th Feb 2026


These Terms of Service govern your use of our website and the purchase of products from Life Svuce.


By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

 


 

 

1. Online Store Terms

 

By using this website, you confirm that:

 

  • You are at least 18 years old or have permission from a parent or guardian

  • You will not use our products for illegal or unauthorised purposes

  • You will not violate any laws in your jurisdiction

 


We reserve the right to refuse service to anyone at any time.

 


 

2. Products & Made-to-Order Production

 


All products are made to order once your purchase is placed.


This means:

 

  • Items are produced specifically for you

  • We cannot restock returned items

  • Production begins shortly after ordering

 


Because of this, returns are limited to faulty, damaged, or incorrect items as outlined in our Returns Policy.


Product images are for illustration purposes. Colours and print placement may vary slightly due to screen settings and production processes.

 


 

 

3. Pricing & Payment

 

All prices are listed in £ and include VAT where applicable.


We reserve the right to:

 

  • Change prices at any time

  • Correct pricing errors

  • Cancel orders placed with incorrect pricing

 


Payment must be completed at checkout before an order is processed.

 


 

 

4. Orders


We reserve the right to refuse or cancel any order, including if:

 

  • The product is unavailable

  • Payment cannot be processed

  • We suspect fraudulent activity

  • There is an error in product or pricing information

 


If your order is cancelled after payment, you will receive a full refund.

 


 

 

5. Order Changes & Cancellations

 

Once production starts, changes or cancellations are not possible.

 


 

 

6. Shipping & Delivery

 

Delivery times are estimates and not guaranteed.


We are not responsible for delays caused by:

 

  • Shipping carriers

  • Customs processing

  • Weather or external events

 


Risk of loss passes to you once the order is delivered to the shipping address provided.


You are responsible for providing accurate delivery information.

 


 

 

7. Returns & Refunds

 

Returns and refunds are handled according to our Returns & Refunds Policy, which forms part of these Terms.


In summary:

 

  • Faulty or incorrect items will be replaced or refunded

  • Change-of-mind returns are not accepted for made-to-order items


Return requests must be submitted within the time period stated in our Returns Policy. If a return is approved, items must be sent back to us and received before any refund or exchange is issued.


We reserve the right to inspect returned items before approving refunds or replacements.


For full details, please refer to our Returns & Refunds Policy.

 


 

 

8. Intellectual Property

 

All content on this website — including logos, designs, graphics, text, and images — is the property of Life Svuce or its licensors.


You may not reproduce, copy, distribute, or use any content without written permission.

 


 

 

9. User Comments & Submissions

 

If you submit reviews, feedback, or other content to us:

 

  • You grant us the right to use, edit, publish, and share it

  • You confirm it does not violate any third-party rights

  • You confirm it is not unlawful, abusive, or misleading

 


We may remove content at our discretion.

 


 

 

10. Personal Information


Your personal information is handled according to our Privacy Policy.


By using our website, you consent to this processing.

 


 

 

11. Accuracy of Information

 

We aim to provide accurate information but do not guarantee that all content is complete, current, or error-free.


We may update or change content at any time without notice.

 


 

 

12. Limitation of Liability

 

To the fullest extent permitted by law, Life Svuce shall not be liable for:

 

  • Indirect or consequential losses

  • Loss of profits, revenue, or data

  • Delays outside our control

 


Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded.

 


 

 

13. Indemnification


You agree to indemnify and hold harmless Life Svuce from any claims arising from:

 

  • Your misuse of the website

  • Your breach of these Terms

  • Your violation of any law or third-party rights

 

 


 

 

14. Third-Party Services


We may use third-party services (payment providers, shipping carriers, etc.).


We are not responsible for their actions, policies, or performance.

 


 

 

15. Termination


We may suspend or terminate access to our website if you violate these Terms.

 


 

 

16. Governing Law

 

These Terms are governed by the laws of England and Wales.


Any disputes will be subject to the jurisdiction of the courts of England and Wales.

 


 

 

17. Changes to These Terms

 

We may update these Terms at any time.


The latest version will always be posted on this page.

 


 

 

18. Contact Information

 


If you have questions about these Terms, please contact:


Life Svuce

life.svuce@gmail.com