Shipping policy

Shipping Policy

 


 

Shipping Options

 

Standard Shipping — £5.99

 

We offer free standard shipping on all orders over £100.00


Standard shipping includes production and delivery, with an estimated total timeframe of:


9–14 days


This is the default shipping method for all orders.

 

 

 

Express Shipping (Optional)

 

Express shipping may be available at checkout for an additional cost.


Express delivery times are faster than standard shipping, but production time still applies.


Express shipping prices are calculated automatically at checkout based on the weight of your order.

 

 

 

Delivery Estimates


Delivery timeframes are estimates and are not guaranteed.


Shipping times may be affected by:

 

  • High order volumes

  • Customs processing

  • Carrier delays

  • Weather or external disruptions

  • Public holidays

 


Once an order has been dispatched, delivery is handled by the shipping carrier and is outside of our control.

 

 

 

Tracking Your Order

 

When your order ships, you will receive a confirmation email with tracking information.


Please allow a short time for tracking updates to appear after dispatch.

 

 

 

Incorrect Shipping Details

 

Customers are responsible for providing accurate delivery information.


If an incorrect address is provided and the order cannot be delivered, we are not responsible for replacement or refund.


If you notice an error in your shipping address, please contact us immediately after placing your order.


Address changes may not be possible once production begins.

 

 

 

Lost or Delayed Orders

 

If your order appears delayed beyond the expected timeframe, please contact us and we will investigate with the shipping carrier.


Orders confirmed as lost in transit will be replaced where appropriate.

 

 

 

International Shipping & Customs


Some international orders may be subject to customs checks, duties, or taxes imposed by the destination country.


These charges, if applicable, are the responsibility of the customer.

 



Peak Season Delays

During peak periods such as holidays or product launches, fulfilment times may be extended.


 

Separate Shipments

Orders containing multiple items may arrive in separate packages.


 

Delivery Refusal

If a delivery is refused, return shipping and fees may be deducted from any refund.

 

 


 

Questions

 

If you have any questions about shipping, please contact:


life.svuce@gmail.com

Life Svuce